samsung smart switch not working windows 7

Chances are that there could be a problem with the app or its stored cache. This solution mostly works whenever Samsung Smart Switch gets stuck at 99 or 1 percent. If you are lucky, then Smart Switch won’t get stuck or encounter any other issue after excluding the apps. If this is the case with you, then follow the same transfer process, but don’t include any app this time. Don’t include Apps while Transferring DataĪ lot of users have found that when they include the transfer of apps from their old Android to Samsung, Smart Switch gets stuck on 99 percent.

You can also delete its existing photos, videos, music, etc. Just go to its Settings > Storage to check how much space is left on the device and use its storage assistance to make more space. The easiest way to fix this is by clearing some storage on your Samsung. If you are moving a lot of data from your source device and does not have enough space on your Samsung, then Smart Switch might get stuck. Alternatively, you can also go to the notification panel and turn off/on the WiFi feature from here as well. Wait for a while or restart your phone and turn on the feature again. To do this, go to its Settings > WiFi and turn the feature off.

If you are moving your data wirelessly via WiFi direct, then simply reset the feature once. If you haven’t, then disconnect your phone and connect it to a charger instead.

To avoid this, make sure that your phone is already charged enough before you transfer your files. If your phones are not charged properly, then they might be turned off and make your Smart Switch stuck at 99% too. Also, use a dry cloth and clean the USB port on your phone to make sure there is no debris or dirt in it. You can unplug the devices and check if the cables and adapter are working with other phones or not. After following this basic check, follow these suggestions to fix the Samsung Smart Switch stuck at 99% problem.įirstly, make sure that there is no physical damage with the USB cable, adapter, or the connecting ports.

Don’t stop the process in between manually or forcefully close the app.

Make sure that the Smart Switch app is opened on both the devices during the transfer.

If the sending device is an iPhone, then make sure you have trusted the connected Samsung phone on it.

The source phone should be running on at least Android 4.3 or iOS 4.2.1.

The target device should be a compatible Samsung Galaxy phone.

The Samsung Smart Switch app should be downloaded on both the devices.

Samsung smart switch not working windows 7